Mostbet Self-Exclusion Policy

Mostbet provides self-exclusion and time-out tools to support responsible gambling. This policy governs Time-Out and Self-Exclusion, their effects on account access and funds, and the processes to initiate, amend, or revoke such measures. The policy applies to all accounts controlled by a single user and to any accounts identified as linked through shared devices, network environments, payment methods, or household connections to prevent circumvention.

Time-Out

A Time-Out is a temporary restriction designed to enable a short break from gambling on the Mostbet platform. Upon activation, all gambling activity, including deposits and withdrawals, is blocked for the selected period across all Mostbet products. The available Time-Out periods are shown in the Account Profile under the Responsible Gaming section; typical options include 1 week, 1 month, 3 months, or 6 months. A Time-Out may be revoked only after 24 hours from the initial Time-Out request. Upon expiration, the Time-Out ends automatically and normal activity may resume unless another Time-Out is initiated.

Self-Exclusion

Self-exclusion provides a longer cessation from wagering on Mostbet for a defined period. The process is as follows:

• Submit the self-exclusion request through the official Mostbet Self-Exclusion channel, indicating the intended exclusion period.
• Once received, the account enters a 24-hour cooling-off stage during which all gambling activity is disabled and no deposits or withdrawals are possible.
• After the cooling-off period, the available self-exclusion periods are presented. You must select a period and confirm your choice through the same channel. No variations of the pre-selected periods are permitted.
• If no confirmation is received within 24 hours after the second stage, the account will be closed and subsequently reopened with a confirmation notice unless you elect to renew or extend the exclusion.
• During an active self-exclusion, the account remains closed to gambling and the option to deposit or withdraw funds is unavailable for the duration of the period. Upon expiration, the account is automatically re-activated unless renewed or extended.

Financial Protection of Players and Account Limits

Players may impose regulatory limits on their activity at any time via the My Account section. If a user exceeds a self-imposed limit, further actions related to that limit will be restricted. To revoke a limit or exclusion, a written or electronic notice may be submitted to Mostbet. The Company will consider such requests but reserves absolute discretion to deny revocation. Mostbet commits to reasonable steps to ensure adherence to the Self-Exclusion procedure and to take reasonable measures to prevent promotional material from being sent to excluded users. The user acknowledges that actions conducted through additional accounts or accounts created with altered registration details may circumvent exclusions, and in such cases Mostbet bears no responsibility for continued gambling activity or promotional communications. Users are urged to seek professional assistance if gambling persists during the exclusion period.

Enforcement Across Linked Accounts

For enforcement purposes, Mostbet may treat accounts that are linked through shared devices, common IP addresses, payment addresses, or household usage as a single entity. This ensures that exclusion measures apply comprehensively and reduces the risk of circumvention across related accounts.

Support, Guidance and Compliance

Mostbet recognises the risks associated with gambling and encourages users to seek appropriate support where needed. If you believe you may have difficulty controlling your gambling, consider consulting qualified professional resources available in your jurisdiction. Mostbet provides information on responsible gaming practices and facilitates access to support mechanisms through official channels within the platform.

Eligibility and Licensing

All participants must meet the legal age requirements of the jurisdiction in which Mostbet operates. Mostbet conducts identity and age verification in accordance with its licensing and regulatory obligations to ensure suitability for participation in online gambling activities.

Initiating Self-Exclusion: Quick Reference

1. Log in to your Mostbet account and navigate to the Responsible Gaming or Security section.
2. Choose Time-Out for a short-term break or Self-Exclusion for a longer period, and select the desired duration from the available options.
3. For Self-Exclusion, submit the request through the official Self-Exclusion channel and confirm your chosen period after the 24-hour cooling-off stage.
4. Respect the duration of the exclusion. After expiration, the account will automatically re-activate unless you initiate a renewal or extension.